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SalaryPOSITION SUMMARY:
This position supports the work of the YMCA of the Rockies, which operates a mission-based family and group conference and retreat center, serving more than 225,000 annually. The Housekeeping Crew Leader is primarily responsible for successfully leading a Housekeeping Crew while cleaning cabins and lodges, with an emphasis on quality, accountability, efficiency and timeliness in preparing guest accommodations according to association housekeeping standards.
OUR MISSION AND CULTURE:
We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.
ESSENTIAL FUNCTIONS:
- Must be highly motivated, energetic, and effective to lead others and to develop subordinates.
- Must be extremely organized with an impeccable attention to detail, accuracy and able to meet deadlines.
- Excellent interpersonal, leadership and training skills.
- Ability to be flexible and work variable shifts that include weekends, holidays, and nights. This will be five 8-hour shifts per week. Weekly schedules will vary depending on the time of year and work load.
- Ability to work independently and be self-directed and motivated.
- A quick learner able to handle multiple tasks with frequent interruptions.
- Ability to access and move through all YMCA facilities. This will include walking up and down stairs and getting into and out of vehicles freely.
- Ability to lift and move up to 40 lb. repeatedly within a day.
- Ability to read, write, speak and understand English clearly, concisely, and fluently.
- Possess a valid, USA drivers license, good driving record and be able to operate YMCA vehicles.
- Ability to work cooperatively with people from diverse backgrounds and cultures.
- Ability to exemplify qualities of patience, kindness, integrity, accountability, teamwork and professionalism.
- Possess high energy for full schedule. Ability to work at nearly 9000-foot elevation with basic physical fitness and ability to work in varying/extreme weather conditions.
- Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
- Support and uphold the YMCA of the Rockies Mission Statement, policies and programs and reflect YMCA core values of caring, honesty, respect, responsibility, and faith.
- Must meet acceptable criminal background check standards.
REQUIREMENTS/QUALIFICATIONS:
- Supervise, train, assign duties to and work alongside of staff within Housekeeping Department.
- Supervise flow of work on crews to complete changeovers and maid services in an acceptable and timely manner.
- Clean cabins, lodge rooms, lobbies and public areas.
- Efficiently clean guest accommodations including the following tasks: clean fireplaces,
- vacuum and dust, strip linens and make beds, wash windows, clean toilets, sinks and showers, empty trash, mop and sweep floors, and clean ovens, etc.
- Assure the storeroom is cleaned/stocked with chemicals and the vans are cleaned out at the end of each day
- Assist with operation of heavy-duty laundry equipment and to follow all operational and safety procedures. Equipment includes computerized washers and dryers.
- Able to handle chemicals used in Housekeeping Dept. when needed.
- Assist with organizing and prioritizing laundry workload to assure a continual supply of clean linens.
- Assist commercial laundry attendants with the folding of linens.
- Assist in the supervision of Lodging and operations staff while in the Commercial Laundry
- Assist guests with linen exchange.
- Possess supervisory skills.
- Work with various types of cleaning chemicals.
- Basic mechanical skills valued, but not mandatory. Leadership by personal example is a must.
- Promote a cooperative, positive and problem-solving atmosphere at all times.
- Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff.
- All other duties as assigned
GENERAL YMCA OF THE ROCKIES REQUIREMENTS:
- Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
- Uphold the YMCA of the Rockies Mission, policies, and programs.
- Possess and demonstrate excellent customer service skills; friendly, personable, helpful, patient, and professional.
- Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
- Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
- Must meet acceptable criminal background check standards.
- Bilingual English/Spanish is a plus.
- All other duties as assigned.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee must be able to lift and/or move up to 30 pounds.
- Ability to climb stairs and frequently get up and down from desk.
- Noise level in the work environment is moderate.
Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.
This job description is not intended to be an exhaustive list of all duties, responsibilities,
or qualifications associated with the job.
COMPENSATION PACKAGE & EMPLOYEE PERKS:
- Health, dental, and life insurance
- Generous PTO/Vacation
- Participation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years employment)
- Employer owned rental housing may be available nearby - Contact Human Resources for more information
- YMCA of the Rockies membership
- Discounted childcare, summer day camp, and summer overnight camp
- Discounted nights at YMCA of the Rockies lodges for friends & family
- Ski passes to nearby resorts
- Free or discounted gear rentals for outdoor adventures
