Housekeeper

Job Type : Full-time and Part-time

Description

The Tru by Hilton is located in Gilbert Arizona and is looking to add to our hospitality family!?This hotel is adjacent to San Tan Mall Dining and Retail district, and only a short drive away from the Phoenix-Mesa Gateway Airport. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career with one of Hiltons newest brands!

SUMMARY

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

BENEFITS

Trevel Perks (Affordable travel for YOU!)

Optional Daily Pay (Faster Pay)

Flexible Schedules (Work around YOUR needs)

Health/Life Insurance (Peace of mind)

401k (Long-term planning)

Paid Time Off (You earned it!)

Dental/Vision

Employee Assistance Program

Referral Program

OVERVIEW

Assure the private and public spaces are consistently maintained and brand standards are up kept.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in accordance with brand standards/company policy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies

Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash

Change and replenish bed linens, towels and other guest amenities, as needed

Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms

Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary

Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction

Turn in and log all guest property left in room or other public space

Attend pre-shift meetings to learn assignments and the day’s tasks

Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)

Perform guest turn down service, as needed

Follow Company policies and procedures

Other duties as assigned by supervisor or management

Ensure all rooms/assigned tasked are completed with the allotted MPR’s

KNOWLEDGE, SKILLS, and ABILITIES

Knowledge of housekeeping and laundry operations and procedures

Knowledge of proper use and storage of cleaning chemicals

General knowledge of equipment such as vacuums, commercial washers and dryers

Able to understand and speak some of the English language

Able to prioritize work assignments

Demonstrate genuine care for customers and employees

Able to work in fast paced environment

EDUCATION

High school graduate or GED preferred.

EXPERIENCE

Previous hospitality housekeeping experience preferred.

SUPERVISORY RESPONSIBILITIES

None.

LICENSES OR CERTIFICATES

None.

ENVIRONMENT and PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more, if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally.

Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.

Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.

Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally.

OTHER

Housekeepers will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.

Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Housekeeper is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.

Job Types: Full-time, Part-time

Pay: $16.50 - $17.50 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Work Location: In person