Hotel Sales Coordinator

The Sales Coordinator is responsible for assisting General Management with the direct sales needs of the hotel and for promoting hotels to group and business transient segments.

RESPONSIBILITIES

• Develop and maintain assigned segmentation goals to achieve revenue targets for the hotel
• Making Decisions and Solving Problems
• Analyzing information and evaluating results to choose the best solution and solve problems
• Respond to all sales inquiries accurately, timely, and in a professional manner
• Type correspondence, reports, and necessary forms i.e., contracts, as well as prepare proposals or other letters as directed
• Determine and coordinate all needs of the customer
• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations
• Maintains well documented, accurate, organized, and up-to-date file management to serve client and employer in the most expedient, organized, and knowledgeable manner
• Develops strong customer relationships through appropriate client communication and the use of professional, courteous, and ethical interpersonal interaction
• Work with sales personnel to achieve required sales team goals
• Have current knowledge of hotel rates, strategies, discounts, and promotions
• Assist with completing any required sales reports
• Assist hotel with implementing hotel specific selling strategies
• Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude always
• Display a neat, clean, and business-like appearance always
• Assists the Sales department with monthly luncheons, client events, etc
• Conduct walk-in tours
• Keep supplies stocked and on hand
• Contributes to the hotel's overall sales effort by assisting guests as needed
• Performs other duties as assigned or deemed necessary by management
• Must accommodate fluctuating business demands and may be asked to work shifts other than those they prefer to normally work
• Other duties as assigned by director supervisor - which may include selling and or servicing.

QUALIFICATIONS

• At least 1 year of experience in hospitality sales.
• Ability to speak, read, and write fluent English; other languages beneficial
• Professional verbal and written communication skills
• Demonstrates Leadership
• Exceeds Guest expectations
• Providing services that are above and beyond for guest satisfaction and retention
• Frequently standing up, bending, climbing, kneeling, and moving about the facility

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Hotel sales: 1 year (Required)

Work Location: In person