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Form of workThe Hilton Chicago & Palmer House Hilton are searching for a Hotel Performance Analytics Manager to join their team!
This position will be reporting to the Directors of Finance at both locations. We are searching for a candidate who is driven, with strong analytical and customer service skills, to successfully work closely with each department to improve overall hotel performance. A background in labor/payroll management or a highly analytical position is strongly preferred.
Here are some perks you can enjoy when joining our team:
- Career Growth & Development
- The Go Hilton travel discount program
- Competitive wellness benefits
- Team Member Resource Group
- Recognition and rewards programs
- And so much more
What will I be doing?
As a Manager of Hotel Performance Analytics, you'll take a consultative lead, working on property and reporting directly to the Hotel General Manager to optimize resources and elevate performance. As our labor expert, you'll drive efficiency, boost team engagement, and ensure guest satisfaction while taking on unique responsibilities tailored to the hotel's business needs.
Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.
Champion strategies for streamlined labor management, financial management, and offering essential system support and training.
Lead the charge on forecasting, budgeting, and driving departmental labor objectives.
Take ownership of specialized areas like LMS Quality Control and Vendor Management.
Forge strategic partnerships to align auditing targets and provide insightful performance updates.
Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.
Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.
Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Overall Years of Professional Experience: Three (3) or more years
Minimum Years of Experience: Two (2) or more years of experience in hospitality operations, finance, or related work that supports time and labor management
Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data
Expert in Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
