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Form of work
SalaryWant to join a GREAT TEAM?
Can you work alone? AND as a team?
We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Perform nightly audits of financial transactions and reports
- Verify the accuracy of guest accounts by reconciling charges and payments
- Handle guest inquiries and resolve any issues or complaints
- Assist with the check-in and check-out process for guests arriving or departing during the night shift
- Monitor and maintain the security of the hotel premises during the overnight hours
- Prepare daily reports summarizing hotel operations for management
- Provide exceptional customer service to all guests, ensuring their needs are met promptly and professionally
- Collaborate with other hotel staff to ensure a seamless guest experience
Experience:
- Previous experience in hospitality management or a similar role is preferred
- Strong knowledge of guest services and hotel operations
- Excellent communication skills, both verbal and written
- Multilingual abilities are a plus, as we cater to an international clientele
- Proficiency in phone etiquette and handling guest inquiries over the phone
- Exceptional guest relations skills, with the ability to handle difficult situations with tact and diplomacy
- Familiarity with Hotel Night audit procedures is highly desirable
- Bilingual skills (e.g., English/Spanish) are an asset, but not required
If you are looking for an exciting opportunity to contribute to the success of our hotel and provide exceptional service to our guests, we encourage you to apply. Join our team as a Night Auditor today!```
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
