| Company | Crew Life At SeaSee more |
 Address | United States |
 Salary | $45K - $56.9K a year |
| Category | Information Technology |
Job description
Job Description:
- Hold regular briefings and meetings with all head of departments
- Ensure full compliance with operating controls, policies, procedures and service standards
- Lead all key property issues including capital projects, customer service and refurbishment
- Handling complaints, and oversee the service recovery procedures
- Responsible for the preparation, presentation and subsequent achievement of the hotel's annual operating budget, marketing & sales plan and capital budget
- Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded
- Ensure all decisions are made in the best interest
- Deliver budget goals and set other short and long term strategic goals
- Developing improvement actions, carry out costs savings
- Closely monitor the reports on a daily basis and take decisions accordingly
- Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate
- Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services
- Coordination with the head of departments for the execution of all activities and functions
- Overseeing and managing all departments and working closely with department heads on a daily basis
- Be accountable for the responsibilities of department heads and take ownership of all guest complaints
- Lead in all aspects of business planning
- Respond to audits to ensure continual improvement is achieved
- Corporate client handling and take part in new client acquisition along with the sales team whenever required
- Responsible for safeguarding the quality of operations both (internal & external audits)
- Responsible for legalization, occupational health & safety act, fire regulations and other legal requirements
Refer code: 9063706. Crew Life At Sea - The previous day - 2024-04-17 12:17
United States
