Hotel Houseperson & Breakfast Attendant

Job Title: Breakfast Attendant/Housekeeper/Laundry

Job Summary: Prepares and serves the daily complimentary breakfast for hotel guests, while meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Prepares, cleans, and delivers hotel linens in accordance with established standards to assure guest satisfaction.

Job Duties: Prepares foods such as eggs, sausage, bacon, biscuits, waffle batter, gravy, etc. Stocks coffee, juice, and milk machines or dispensers. Sets out and arranges food, such as sweet rolls, muffins, and cereal for self-service. Clears and cleans tables as they are vacated. Wipes up spills. Removes trash. Washes serving equipment and returns to storage. Returns reusable food supplies to storage with proper dates on product. Restocks self-service food and supplies as needed. Follows city, county, and/or state guidelines on food prep, storage, sanitation, and other items the inspector gives to the hotel. Takes inventory of food, beverages, and supplies needed for each day. Orders or purchases food supplies.

• Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
• Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
• Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings.
• Strips bed of all linens and remakes with fresh linens.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
• Vacuums rooms, public areas, and hallways.
• Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Checks lights and remotes to ensure all are in working order.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned.

• Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens to departments as needed. • Ensures washers and dryers operate properly, and informs management or maintenance of any malfunctions or problems. • Maintains linen cart and supplies in a neat and organized manner. • Responds to requests from guests and hotel staff in a timely and efficient manner. • Maintains security of equipment, keys and supplies issued each day. • Makes certain that the laundry area is kept clean and is well maintained. • Maintains a professional image through appearance and dress.

Qualifications: Prior customer service experience preferred. Ability to work long hours if needed. Ability to exert up to 100 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to multi task. Ability to communicate effectively with guests and associates. Ability to work a flexible schedule, including weekends and holidays.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 8 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift
• Day shift

Experience:

• Cleaning: 1 year (Preferred)
• Cooking: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• San Bernardino, CA: Relocate before starting work (Required)

Work Location: In person