Hotel Housekeeping Supervisor - Compass By Margaritaville

Hotel Housekeeping Supervisor

Compass Hotel by Margaritaville, Medford, Oregon

THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT

The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and visitors appreciate sampling the region's finest vintages along with the convenient nearby golf course and sports park. Located near Harry & David headquarters, the Compass Hotel provides an island-inspired paradise for travelers searching for the Margaritaville state of mind. This new hotel features an outdoor pool and 111 guest rooms with signature bedding and casual comforts that are ready to help guests relax, rejuvenate and escape the every day. Enjoy signature dining concepts such as 5 o'Clock Somewhere and complimentary breakfast.

This is a Hotel Housekeeping Supervisor position with a small company managed by a cohesive team of professionals that is looking to increase our capability. This position earns a competitive wage of $23.00 - $26.00/hour, depending on experience. We provide outstanding benefits, including health, dental, vision, disability and life insurance programs; paid time off; 401(k) plan with company match; employee assistance program; employee wellness incentives; direct deposit; and discounted meal programs.

A DAY IN THE LIFE OF A HOTEL HOUSEKEEPING SUPERVISOR

The Housekeeping Supervisor leads the housekeeping operations by developing and leading a team to provide exceptional services, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

Role Accountabilities & Expectations:

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals.
• Assist with oversight of the housekeeping operations and lead team to achieve high standards of cleanliness in all areas of the hotel.
• Monitor overall cleanliness and conditions of hotel and generate maintenance requests on an ongoing basis.
• Develop and mentor a team.
• Ensure proper training materials are in place and used in the department.
• Monitor inventory of room products to include but not limited to, linen, cleaning supplies and guest amenities.
• Partner with the Front Desk team as well as monitor available inventory.
• Lead by example to ensure all guest interactions are handled in a professional manner.
• Inspect all areas of the hotel for cleanliness and assign deep cleaning projects as necessary.
• Work closely with the Maintenance and Front Desk teams to communicate and coordinate the day.
• Follow emergency procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Perform any other job-related duties as assigned.

QUALIFICATIONS FOR A HOUSEKEEPING SUPERVISOR

• High school degree or GED preferred.
• Two (2) to three (3) years' experience in leading a housekeeping team in a service focused hotel or environment; or equivalent combination of education and experience preferred.
• Excellent reading, writing, mathematical and communication skills.
• Strong computer skills and experience with PMS systems.
• Able to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
• Strong attention to detail, good judgement and decision-making abilities.
• Able to interact professionally with other departments and outside contacts.
• Requires flexibility with scheduling on all shifts, including weekends and holidays.
• Must comply with drug free workplace policies.

PHYSICAL REQUIREMENTS (as required by OSHA and ADA)

• Must be able to spend 100% of working time standing, walking and reaching.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces.
• Climbing and ascending or descending ladders, stairs and ramps.
• Must be able to carry loads greater than 20 pounds and exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently.
• Hearing sounds at normal speaking levels with or without correction.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Are you attentive to detail, want to work hard and be rewarded for it? Can you balance multiple tasks while adapting to an evolving market? Are you self-confident, reliable and responsible? Do you have good problem-solving abilities and excellent verbal/written communication skills? If yes, you might just be perfect for this Hotel Housekeeping Supervisor position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Hotel Housekeeping Supervisor job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 97501