Address
Form of work
SalaryResponsibilities:
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning
- Manage and supervise hotel staff, including front desk, housekeeping, and maintenance teams
- Develop and implement strategies to maximize revenue and occupancy rates
- Monitor guest satisfaction and address any concerns or issues promptly
- Coordinate with various departments to ensure a seamless guest experience
- Maintain high standards of cleanliness, safety, and hygiene throughout the hotel
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Train and mentor staff to provide exceptional customer service
- Conduct regular inspections to ensure compliance with hotel policies and procedures
- Collaborate with the sales and marketing team to promote the hotel and attract new guests
Experience:
- Previous experience in hospitality management or related field
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficiency in multiple languages is highly desirable
- Knowledge of revenue management principles and practices
- Familiarity with human resources processes and procedures
- Experience in night audit operations is a plus
Please note that this job description is not exhaustive and may be subject to change.
Job Type: Full-time
Pay: $36,375.06 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Ability to Relocate:
- Independence, IA 50644: Relocate before starting work (Required)
Work Location: In person
