Hotel Front Office Manager

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a Hotel Front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising Front Office staff, enforcing hotel policies, and ensuring guest services are exemplary.

Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Responsibilities:Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policiesEngage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaintsHold responsibility for the front desk budget and order any necessary office suppliesCompile occupancy reports and financial information for the general managerLead operations at the front desk and make sure guests have an exceptional stay Qualifications:Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desiredHospitality experience of at least 1 year is required for this roleApplicants must have a high school diploma or GEDShowcase exceptional multitasking, communication, and management skills2 or more years of experience as a front desk supervisor or related office management position in the hospitality industryAbout Company: Stay with us at our La Quinta Inn & Suites by Wyndham Fairbanks Airport hotel, ideally located just minutes from Fairbanks International Airport (FAI). If you're flying in or out of the area, we offer a free airport shuttle for your convenience.