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Salary```Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized Front Desk area
- Assist with administrative tasks such as filing, data entry, and reservations management
Requirements:
- Previous experience in guest services or customer service is preferred
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Knowledge of hotel management software is a plus
- Excellent organizational skills with the ability to multitask effectively
- Ability to remain calm and professional in high-pressure situations
- Fluency in multiple languages is an asset
If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application today. We offer competitive compensation and benefits packages for our valued employees.```
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Weekends as needed
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
