Hotel Front Desk Agent

Responsibilities for Front Desk Agent

• Check guests in and out of their rooms
• Answer any questions guests have
• Make recommendations for activities and restaurants
• Store any luggage guests have
• Answer the phone and direct the call
• Take reservations on the phone
• Arrange transportation for guests
• Maintain the record of guests that have checked in and out

Qualifications for Front Desk Agent

• High school diploma or GED equivalent
• Excellent customer service skills
• Amazing interpersonal abilities
• Top-of-the-line organizational skills
• Ability to handle multiple tasks at once
• Amazing time management skills
• A degree in hotel management is preferred
• Incredibly detail oriented
• Able to work nights and weekends

Job Types: Full-time, Part-time, Temporary, Contract

Pay: $16.00 - $16.50 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person