Address
Form of work
SalaryQualifications
- High school diploma or equivalent
- Must have a basic working knowledge of a computer and be able to handle multiple tasks at one time
- Must have excellent communication and interpersonal skills able to interact with many types of personalities
- Must display very good organization and time management skills
- Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- Must be able to regularly lift and carry up to 20 pounds without assistance
- To always maintain a high standard of personal hygiene and appearance
- MUST be reliable and able to work day shift, evenings until 11:00 PM, weekends and holidays as needed
Responsibilities
- Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- Receiving accommodation reservations from visitors
- Taking the details of all arriving guests including payment information securely
- Allocating rooms to all guests
- Providing the guest with the necessary tourism information
- Handling all customer concerns and queries
- Issuing receipts to the guests
- Ensuring the safety and security of all guests
- Balance and properly account for cash drawer at the desk for each shift
- Maintain all training requirements as set forth by General Manager
- Always wear a provided uniform and name tag on the property
- Perform routine cleaning throughout the work area
- Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- Respond to guest's requests for immediate repairs
- Report lost-and-found items in accordance with hotel procedures
- All other assigned duties
- Benefits
- We offer our work family competitive pay, Paid Time Off, and Brand offered hotel discounts.
- You will also get to be part of a team that challenges, mentors, and encourages you during your career!
- We are an equal opportunity employer and participates in the e-Verify program.
- All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- We care about our team as well as our guests.
- We strive to go beyond our guests' highest levels of expectation. We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience. This, in turn, establishes Raldex Hospitality with a solid foundation for success!
