Hotel Assistant Executive Housekeeper

The Homewood Suites by Hilton is seeking a candidate for the Assistant Housekeeping Manager position.

· Ensures that all Housekeeping staff perform duties in accordance with hotel policy

· Assists the Executive Housekeeper in formulating and establishing plans for all aspects of Housekeeping management and operation.

· Represents the Housekeeping Department when Executive Housekeeper is not available.

· Assists the supervision of Housekeeping staff to ensure that all daily activities meet compliance with housekeeping procedures and service standards.

· Plans and coordinates an action plan for daily work schedules including special activities and reports depending on occupancy.

· Distributes and supervises the daily work schedules, reports, and assignments to Housekeeping staff.

· Ensures all occupied rooms are cleaned and prepared for guests on a daily basis.

· Ensures key control procedures are followed and ensures that all keys are returned at the end of each shift.

· Supervises a daily inspection program to ensure guest rooms, back of the house and public areas are clean and supplied with necessary items and services.

· Liaises with General Manager, Assistant General Manager, and Operations Manager to coordinate planning and scheduling for regular activities.

· Conducts regular inventories of linen, supplies and uniforms ensuring required stocks are maintained.

· Stores safely and maintains all equipment, supplies and chemicals as required.

· Recommends to the Maintenance Department renovation and repair needs for rooms and public areas.

· Reports problems with materials and equipment to Executive Housekeeper.

· Responds to guest requests and immediately handles problems and complaints about housekeeping functions to maximize guest satisfaction.

· Conducts regular meetings with the Executive Housekeeping staff to assist in the efficient and smooth operation of the department.

· Assists with performance appraisals of all Housekeeping staff and prepares guidelines and time frames for improvement.

· Participates in all staff and training meetings as required.

· Assists with the training of housekeeping staff in coordination with the Training Department to achieve the highest standard of service and guest satisfaction.

· Instructs Housekeeping staff on emergency procedures relating to fire, theft, accident, medical emergency and other threats to hotel and guest security

· Ensures high standards of personal appearance and hygiene, clean and pressed uniforms and name badge as described in staff handbook for all Housekeeping staff.

· Maintains a high standard of hygiene and sanitation throughout all service areas.

· Reports any health or safety hazards to the Executive Housekeeper.

· Performs other duties as assigned by the Executive Housekeeper.

Requirements

1-3 Housekeeping Supervisor Experience

Hilton PEP point of sales knowledge preferred

Must have open availability: nights, weekends, holidays

Hourly Rate: $18/hour

40 hour a week/hourly employee

Benefits available after 90 day probation period

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• hotel housekeeping management: 3 years (Required)

Work Location: In person