Host/Server

New restaurant opening in late February in Marina del Rey:

Figo is Hiring Front-of-House staff!

About Figo Pizza Bar

Figo Pizza Bar is Opening in Marina Del Rey. When you walk in we want it to feel warm and inviting like you are going to your grandmother's house. It has a nice bar, a welcome drink, a Chef’s Table in front of the open kitchen, and most importantly, incredibly friendly energy.

Figo is built on a foundation of family first. It is essential that the entire team works closely together and strives to make everyone they encounter, from guests, to fellow employees, as well as the neighbors, feel like they are family. In this family environment, creating a welcoming feeling for guests upon arrival and departure is one of the primary responsibilities of a host. Because they are the first and last Figo team members to interact with guests, the host must have exceptional customer service skills to ensure guest satisfaction. Figo is fast paced, which requires a great deal of foresight, planning, and organization to seat efficiently. The host position is integral to the flow of service. Effective communication with servers, managers, and the kitchen team, as well as an overall awareness of what is going on around you at all times, is critical to your ability to anticipate guests' needs, creating the feeling that our guests are priority.

Job Duties and Expectations:

• Arrive and leave on time, and clock in/out accordingly
• Wear Proper uniform
• Take your required breaks every shift, clocking in and out if you are working over 6 hours.
• Give a welcome feeling to all of our guests. Warmly greet every guest that walks in or out of the door with Ciao. Acknowledging and learning names of regulars, our neighbors and friends of the restaurant.
• Have an understanding of the flow and be able to effectively take reservations, fit in walk-ins, maximize seating, recognize and accommodate regulars and "Family" of the restaurant, and maintain friendliness and positivity throughout your shift.
• Answering the telephone courteously and promptly, and knowing how to guide guests to find the answer/person they need.
• Able to thoughtfully describe all menu items and be aware of available modifications and possible allergens in each dish, and using this knowledge to provide suggestions to guests.
• Have a working knowledge of wine in general and be able to concisely and accurately describe all wines by the glass as well as beer and other non-alcoholic beverages.
• Ringing in all takeout orders accurately, making sure all checks presented are accurate and process payment.
• Take Care of our House - picking up trash, cleaning up after yourself, taking the initiative to clean, finishing your side work, letting managers know if anything needs repair.
• We are a family. We help each other, Running food or drinks, assisting in pre-bussing tables, sweeping floors, helping teammates in the FOH or BOH, being present and aware in order to assist with any spills or special requests, as needed.
• Alert a manager if there is a need to have any out of the ordinary interaction with a guest - anything outside of standard interactions should be discussed with a manager.
• Other duties as assigned.

Preferred Skills and Experience:

• Excellent communication skills; the host position is the first point of communication from our family; PX, allergies, celebrations
• Proactive approach to problem solving-being flexible and solution oriented is key
• Ability to multitask effectively, and possess a calm demeanor in stressful situations
• A passion for Hospitality
• A strong sense of awareness of their surroundings and a sense of urgency
• Ability to maintain a clean and organized host stand while setting the dining room
• A desire to learn and grow
• Ability to connect with new guests and maintain great relationships with regulars
• A strong attention to detail
• Previous experience as a Host
• Servsafe certified

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 12 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Experience:

• Restaurant: 2 years (Required)

Work Location: In person