```Job Overview```
We are seeking a friendly and energetic individual to join our team as a Host/Server. As a Host/Server, you will play a vital role in creating a positive dining experience for our guests. You will be responsible for greeting and seating guests, taking food and drink orders, and providing excellent customer service. If you have a passion for the restaurant industry and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities```
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Take food and drink orders accurately
- Relay orders to the kitchen and ensure timely delivery of meals
- Provide recommendations on menu items and answer any questions
- Monitor dining areas to ensure cleanliness and proper set-up
- Assist with food preparation as needed
- Process payments using POS system
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Collaborate with other team members to provide exceptional customer service
```Qualifications```
- Previous experience in a restaurant or hospitality setting is preferred
- Strong time management skills to ensure efficient service
- Excellent customer service skills with the ability to handle difficult situations calmly
- Basic math skills for handling payments and making change accurately
- Knowledge of food safety guidelines and procedures
- Familiarity with OpenTable or other reservation systems is a plus
Join our team and enjoy the benefits of working in a dynamic restaurant environment. We offer competitive pay, flexible scheduling, and opportunities for career growth. If you are passionate about providing exceptional service and creating memorable dining experiences, apply now!
Job Types: Full-time, Part-time
Pay: $17.10 - $18.62 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Referral program
Restaurant type:
- Bar
- Casual dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Why do you want this job?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Saugus, MA 01906: Relocate before starting work (Required)
Work Location: In person