Host/Server

Zap Zone at our Lansing location is hiring a hosts/servers to greet guests as they arrive, take food and drink orders. Fun opportunity that is great for anyone who enjoys working on a team!

About Company

Zap Zone is a family-friendly entertainment facility that offers an arcade and several attractions (laser tag, bumper cars, trampolines, and more).

Find more information at www.zap-zone.com

Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Take food and drink orders from guests
- Ensure accuracy in order taking and communicate any special requests or dietary restrictions to the kitchen staff
- Serve food and beverages to guests in a timely manner
- Check on guests throughout their meal to ensure satisfaction and address any concerns
- Process payment transactions using the POS system
- Maintain a clean and organized work area

Skills:
- Excellent communication skills to interact with guests and fellow team members
- Strong customer service skills to provide a positive dining experience for guests
- Familiarity with restaurant operations and procedures
- Proficiency in using the Aloha POS system or similar software
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Knowledge of phone etiquette for taking reservations or handling guest inquiries
- Hospitality mindset to create a welcoming atmosphere for guests
- Previous experience in the hotel or restaurant industry is a plus

Job Types: Full-time, Part-time

Pay: Up to $14.00 per hour

Physical setting:

• Bar
• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person