Host/Hostess

Duties:
- Greet and welcome guests as they arrive at the establishment
- Escort guests to their assigned tables or waiting areas
- Provide menus to guests and explain daily specials
- Assist guests with any inquiries or requests they may have
- Manage reservations and seating arrangements to ensure efficient service
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns in a professional and courteous manner
- Process payments and manage cash register using POS system (e.g., Aloha POS)
- Uphold high standards of customer service and hospitality

Requirements:
- Previous experience in guest relations, hospitality, or a related field is preferred
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and work in a fast-paced environment
- Knowledge of phone etiquette and professional demeanor
- Familiarity with hotel or restaurant operations is a plus

Please note that this position may require standing for long periods of time and occasional lifting of up to 25 pounds.

Job Types: Full-time, Part-time

Pay: $17.00 - $25.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Referral program

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Language:

• English (Required)

Work Location: In person