Host/Hostess - Novecento Aventura

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

• Warmly and graciously greet all guests upon arrival.

• When possible, open the front door for guests entering or leaving the restaurant.

• When immediate seating is limited, record guest names and number of people in party.

• Call out name and number of party when tables become available.

• Provide guests with estimated waiting time.

• Accommodate special seating requests for guests whenever possible.

• Seat guest guests based on guest preferences and balancing of customer flow in service stations.

• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.

• Relay messages to servers and buspersons as needed.

• Thank guests as they leave and invite them to return.

Qualifications:

• No previous restaurant experience required.

• Be able to working in a standing position for long periods of time.

• Be able to communicate clearly and effectively in the predominant language(s) of our guests.

• Must have exceptional grooming habits.

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization