Host/Hostess

Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist guests with seating arrangements and accommodate special requests
- Maintain a clean and organized host/host station
- Answer phone calls and take reservations
- Manage waitlists and estimate wait times for guests
- Communicate with servers and kitchen staff to ensure smooth flow of service
- Provide excellent customer service and address any guest concerns or complaints

Skills:
- Strong customer service skills with the ability to communicate effectively
- Hospitality and guest relations experience preferred
- Proficient in phone etiquette and handling reservations
- Ability to multitask and help out in various areas of the restaurant as needed
- Familiarity with food service operations and POS systems (e.g., Aloha POS)
- Ability to work in a fast-paced environment while maintaining a positive attitude

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific restaurant or establishment.

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Physical setting:

• Casual dining restaurant

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person