Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and manage the waitlist to ensure efficient seating
- Provide accurate wait time estimates to guests
- Answer phone calls and assist with reservations or inquiries
- Operate Heartland POS system to process guest orders and payments
- Maintain cleanliness and organization of the host/cashier station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Assist with other duties as needed to support the restaurant team
Requirements:
- Previous experience in guest relations or hospitality preferred
- Familiarity with Heartland POS system is a plus
- Excellent communication and customer service skills
- Ability to handle high-pressure situations with professionalism and grace
- Strong attention to detail and organizational skills
- Basic math skills for cash handling and making change accurately
- Ability to work in a fast-paced environment while maintaining a positive attitude
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the restaurant.
Job Types: Full-time, Part-time, Seasonal
Pay: $11.00 - $14.00 per hour
Expected hours: 10 – 35 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Weekends as needed
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Hot Springs National Park, AR 71913: Relocate before starting work (Required)
Work Location: In person