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SalaryBarsala is a rapidly growing hospitality enterprise. We partner with multi-family property owners to make accommodations available to short-term guests. Our work environment is dynamic and high-energy, with ample opportunity for advancement. As a Hospitality Manager, you will be an operations leader heading up a broad scope of hospitality functions: room preparation, facilities management, guest experience, and team management. This is an excellent opportunity for a candidate with hospitality experience and a passion for service to take the next step on a general manager career path.
At Barsala, our shared mission is to provide our guests with great accommodations consistently. Our Hospitality Managers that lead the local city operations are an essential ingredient to Barsala's continued growth and success. The hospitality Manager's management and leadership play a pivotal role in creating great guest experiences and satisfied property owners.
Reporting
Reports to VP of Operations
All housekeepers in that building report directly to the Hospitality Manager
Job Overview
Consistently deliver an incredible guest experience:
Prepare accommodations to meet the Barsala standard
Manage the local housekeeping team
Purchase, monitor, and manage room preparation inventory
Manage service providers
Efficiently manage bookings to create positive guest experiences
Resolve guest requests expeditiously
Make it right with guests
Audit prepared rooms
Inspect each room after it is cleaned
Make sure building tenants and property managers are happy to have Barsala in their building:
Develop and maintain a positive partnership with the property manager
Ensure guest compliance with Barsala policies and manage out non-complying guests
Arrange small, intrabuilding moves
Make responsible use of Barsala and building owner resources:
Maximize uptime across all managed accommodations
Manage and monitor costs
Our ideal candidate has:
Experience in hospitality, restaurant operations, or hotel operations
Enthusiasm for delivering incredible guest experiences
Passion for working within systems
Desire to be part of a team working towards a common goal
Exceptional real-time, problem-solving skills
Outstanding communication abilities
Commit to creating order
Proficient with Google Docs, Microsoft Office, or similar productivity software
Ability to stand, stoop, bend and lift items weighing up to 25 pounds repetitively (for new apartment set up and inventory management)
Requirements
- Within 20 minutes commuting distance to the building
- Personal computer
- Phone
- Able to work a flexible schedule, including weekends and holidays
Compensation
- $42,000 Annually (Plus commissions and bonuses)
- On-site housing
- Health, dental and vision insurance
- Travel perks
