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SalaryAt Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.
Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.
Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.
As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!
About the Position:
As a Claims Specialist, Liability & Casualty you will provide a fast and friendly claims experience as a desk adjuster to Swyfft’s policyholders and agents involving, Homeowner and Commercial General Liability Claims. You will also be involved in various projects supporting operations including onboarding of innovative claims technology and the development and application of Claims Best Practices.
- This position is a 100% remote U.S. based opportunity. Some travel for day-to-day work, team meetings, and training will be required.
Key Responsibilities: (What you'll be asked to do)
- Investigate, analyze, and determine the extent of the insurance company's and policyholders’ liability concerning third-party homeowner and commercial damages and injury with full and final settlement.
- Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly.
- Review litigated complaints for proper handling.
- Work with multiple attorneys, including litigation for direction related to coverage, liability, and damages.
- Correspond and communicate with policyholders, agents, experts, and service providers to compile information.
- Calculate damages payable under the policy and either make payments or decline payments on claims.
- Evaluate and apply the homeowner or commercial insurance contract as it pertains to claims assigned for resolution.
- Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications.
The Successful Candidate: (what we're looking for)
- You come to us with a proven track record of handling claims and commercial casualty losses.
- You have a skilled technical background and have an excellent understanding and hands-on experience in commercial general liability claims.
- Your knowledge of civil litigation practices will direct and oversee our defense council, in order to establish legal strategies, ensure proper experts are retained and assist in cost containment.
- Both internal (your peers) and external clients commend your excellent communication skills and the timeliness of your follow-up skills.
- You're detail-oriented, organized, and can multi-task like nothing anyone has ever seen before!
- You're a get the job done, self-starter that thrives in a fast-paced, team-oriented environment.
Some Requirements:
- You are currently licensed or eligible for licensing as an adjuster in the states of: TX, FL, CA, NY, and AL (we can provide assistance with your licensing fees).
- You come to us with 5+ years of experience as a desk adjuster in the homeowner/property field, including at least three years of general liability experience with homeowner and/or commercial liability claims.
- Bi-lingual (English/Spanish) is preferred.
Education:
- Bachelors’ degree or equivalent experience required.
Computer Skills:
- Must be proficient with MS Office and other internal insurance related programs, systems or applications. (Outlook, Word and Excel)
- Ability to communicate effectively using programs such as Slack & MS Teams. You are comfortable sharing screens and video chatting.
Other:
- Reliable high-speed internet connectivity required.
- Designated quiet work from home space.
We Have a Great Benefits Package!
- 20 days of PTO annually
- Medical, Dental, Vision
- Short- and Long-Term Disability (Company Paid)
- Life & AD&D (Company Paid)
- Healthcare, Dependent Care and Transit FSA
- 401K with a generous matching contribution and no vesting schedule
It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
Please Note: Swyfft is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft employees. Swyfft will not be responsible for any fees related to unsolicited resumes.
