Job Description
We are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization.
We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail.
The Intake Coordinators are first contact for all of our patients/families, Physicians and Referring sources. Their role is to facilitate all functions at the point of a patient’s referral. The Intake Coordinator has direct contact with referring physicians, hospital liaisons and patient/families as it relates to Home Health benefits and services.
Requirements:
• Minimum Bachelor Degree/ Excellent Computer Skills , LPN Preferable
• At least one year of intake experience in Home Health
• Customer interaction/customer service experience
• Strong knowledge of Microsoft Office along with strong data entry skills
• Excellent organizational, analytical, communication and customer service skills
• Ability to take initiative and problem solve
• Excellent attention to detail and follow-up skills
• Experience working to obtain insurance verification, initiate per-certifications, and enter insurance data correctly to ensure the billing process runs smoothly
• Working knowledge of Medicare, commercial, private pay providers and regulations that may impact the verification of insurance for the Agency
• Prior experience in a medical field such as a hospital or medical office.
• Home care experience is a plus!
General Responsibilities:
• Receive, organize, and input patient data when referrals come in
• Electronic Medical Records experience a plus. We are currently using a software program called Axxess
• Resolve simple to moderately complex issues, corrects errors and refers complex issues to supervisor
• Maintain a tracking sheet of pending orders
Home Health Advantage is looking for someone with a positive attitude and a true team player. Our compensation package is above average and if interested, please send your resume along with contact information.