Home Consultant/Mental Health Technician (Ccs-Act) Full-Time Role

Salary: $23.73 Hourly
Location : Appleton, WI
Job Type: Full-time
Job Number: 2302767
Department: DHHS Mental Health
Opening Date: 12/07/2023
Full Salary Range (Step 1): $23.73
Full Salary Range (Step 10): $30.97
CORE VALUES
Invested in Serving
Devoted to positively impacting our communities
Better Together
Inspire unity by promoting collaboration, trust and respect
Create Progress
Encourage growth through innovation to advance and succeed
Support Through Compassion
Prioritize one another through communication, inclusion and transparency to bolster our community
Position Purpose
Reporting to the Human Services Supervisor - Mental Health & Substance Use, the Home Consultant performs work involving the care and treatment of individuals experiencing severe and persistent mental illness, providing a positive rehabilitative influence.
*This position offers a full benefits package and is located at 320 S. Walnut St in Appleton, WI. If you would like to learn more about our benefits please click here:
*The hours for this role are Monday-Friday, 7:00 AM- 3:30 PM with every 5th weekend with possibilities of overtime.
Key Responsibilities
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Instructs and assists consumers individually and in groups regarding basic living activities which may include but are not limited to money management, personal hygiene, nutrition, housing, shopping, meal preparation, laundry, parenting, community living, and recreation.
• Assists in assessment and evaluation of cases to determine consumer's needs and progress relative to the treatment plan.
• Responsible for researching and assisting consumers in obtaining insurance including BadgerCare and Marketplace plans; and assisting with obtaining medications as necessary.
• Provides information on community resources.
• Records observations relating to actions and behavior, maintains records of services provided.
• Transports and escorts consumers to meetings, services, appointments and other activities.
• Provides information to social workers, therapists, supervisory staff and other professionals regarding the consumer's status.
• Provides support to consumers and families in crisis and stress situations.
• Attends staff meetings and participates in training activities as required.
• Maintains regular and predictable attendance, works overtime/extra hours as required.
• Monitors medications to ensure compliance with prescribed dosages as well as efficacy and potential adverse reactions.
• May administer first aid as needed.
• Provides psychosocial rehabilitative services within a team concept.
• Documents observations relating to actions and behaviors and maintains clinical records of services provided.
• Performs other duties as assigned.

Education/Certifications/Experience Requirements

• Graduation from High School required.
• 1000 hours of work experience involving the direct provision of services to persons with severe and persistent mental illness or a closely related population; or coursework from a recognized college or university in the social sciences preferred.

Required or Preferred Skills

• Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie County Work Rules and Terms of Employment.
• Knowledge of department and community resources.
• Knowledge of and skill in teaching activities of daily living.
• Ability to effectively communicate in English and understand and follow written and oral instructions.
• Ability to maintain confidentiality and accountability.
• Ability to work independently, make sound decisions, use good judgment and maintain appropriate boundaries with consumers.
• Ability to budget time and schedule work to efficiently complete tasks.
• Ability to transport oneself to and from various locations in a timely, efficient and safe manner.
• Ability to effectively communicate and use tact and diplomacy with consumer's, co-workers, professional personnel, the general public, and members of all socioeconomic groups.
• Ability to establish effective working relationships with consumers and staff.
• Ability to serve as a positive role model for consumers and provide effective direction and supervision.
• Knowledge of adolescent and adult behavior, interpersonal relations and social interaction.
• Ability to recognize potentially hazardous situations and take appropriate action.
• Ability to add, subtract, multiply, divide, and figure simple mathematical calculations.
• Ability to conduct interactive interviews and obtain information in a non-judgmental manner.
• Ability to comprehend and interpret a variety of documents including medical records, technical manuals, etc.
• Ability to use telephone, calculators, copy machines, computer terminals, dictaphones, typewriters, fax machines and other standard office equipment.
• Ability to work a flexible schedule which may include evenings and weekends.
• Knowledge of psychological/psychiatric terminology and interventions.
• Knowledge of the rules and regulations governing the delivery of care (HFS 63, COP, WMAP Providers Handbook Part H and Part U).
• Knowledge of the use and side effects of psychotropic medications including symptoms of overdose.
• Ability to recognize symptoms of acute alcohol and drug abuse and take appropriate action.
• Knowledge of and ability to apply the basic principles of first aid.
• Ability to prepare a variety of documents including clinical progress notes, billing records, consumer records, etc.
• Ability to walk, stoop, climb, bend, stretch; push, pull and lift up to 40 pounds, understanding and utilizing proper body mechanics.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-booklet
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.
LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.
Medical Coverage
Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.
Dental Coverage
Eligible employees may choose either single, limited family, or family coverage.
Vision Coverage
Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.
Life Insurance
Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.
Voluntary Short-Term Disability Insurance
Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.
Long-Term Disability Insurance
All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.
Wisconsin Retirement System
Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.
The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.
Flexible Spending Account Plan
The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.
Employee Assistance Program
Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.
Paid Time Off
Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.
Deferred Compensation
Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $20,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.
Employee and Family Clinic
Primary Health Services are available to employees and dependents ages 2 and up, who are covered on a county health plan.
Behavioral Health Services are available for all county employees regardless of county health coverage.
Pet Employee and Family Clinic
Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.
If you would like to learn more, please click below about the benefits.
CONTINUING EDUCATION
Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.
Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.
01
Do you have any experience working with adult individuals with a mental illness?

• Yes
• No

Required Question