HLS Domestic Sales Assistant

Hampton Lumber is fourth-generation, family-owned wood products company headquartered in Portland, Oregon. In addition to our ten sawmills in Western Oregon, Washington, and British Columbia we also manage timberland and operate a wholesale and export division. With nearly 80 years in the sawmill business, we’re proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We look to the future and invest in our people, new technologies, and continuous improvement processes and techniques.

We are looking for a self-starting, well-rounded professional to join our Sales Support Team at Hampton Lumber Sales (HLS). The primary role of the Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral part in processing transactions, as well as assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to need to be adaptable, have great attention to detail and a high level of accuracy all while developing a deep understanding of the businesses they support. You do not need to have prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path system for successful candidates. The position will report directly to the HLS Sales Support Supervisor while also taking day-to-day direction from the traders themselves.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including 8 paid holidays
• Participation in employee bonus program
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

• Provide comprehensive sales support and customer service for members of the HLS Sales Team
• Identify, enter and process sales orders, purchase orders and transfer orders using information provided by members of the HLS Sales Team
• Act as liaison between wholesale vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on-time and accurate delivery of material
• Determine product availability for inventory orders, including establishing and completing work orders to modify inventory characteristics as needed
• Work closely with Rail and Trucking Teams to coordinate timely shipping of products to the correct location
• Monitor and communicate about inventory levels and process relevant shipping documentation for specified trading groups, including HLS mills and reloads, vendor managed inventory and third-party reloads
• Review order files daily, and proactively identify and communicate any issues to relevant members of the HLS Sales Team and other support teams, as needed

• Ability to independently assess and adapt priorities in an always-changing business environment with both internal and external stakeholders
• Computer literacy with ability to navigate, learn and become proficient in software systems to manage sales orders, purchase orders, inventory, and other relevant transactions
• Strong analytical and problem-solving skills with an ability to anticipate opportunities and communicate practical solutions
• Desire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teams
• Assertive and responsible, while exemplifying the highest levels of ethics, honesty and integrity

Education and Training:

• Four-year college degree or five years of Lumber Industry experience preferred but not required
• High level of comfort and knowledge of Microsoft Windows, Word, Outlook, with competency in Microsoft Excel

Work Environment and Culture:

As a family-owned business, Hampton Lumber prides itself on creating a welcoming, open, and collaborative culture. We want your job to feel rewarding and engaging. In the Portland office, the sales floor has an open-office seating plan that can be an energetic and fun place. If you are unable to focus in this type of environment, this position may not be a good fit for you. In office, you will have the ability to adjust between sitting or standing at your own desk. After an initial training period, employees in this role have the flexibility to work a hybrid schedule of 3 days in office and 2 days at home. Our IT department provides the technology needed for hybrid employees to successfully work at home.

Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber.  You can also learn about our company and our priorities by visiting our blog. 

Hampton Lumber operates with a deep commitment to people, community, and sustainability. Having built a reputation for our commitment to sustainability and thoughtful forest practices, Hampton Lumber exports quality wood products worldwide and serves some of the largest construction and home supplies retailers in North America. We encourage community engagement and a spirit of volunteerism at all of our locations. Headquartered in Portland, Oregon, we are also proud sponsors of both the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location you are applying. 

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.