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Form of workFor over 41 years, Advizex has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships.
Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions. Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the under pinning of these focused solutions. We pride ourselves on providing exceptional Managed IT services to our clients.
Our team believes that the way to build trust and a long-term client relationship is by ensuring that expectations are crystal clear, making our work transparent, and being great communicators. Advizex brings in-depth and proven expertise to managed services. We view technology holistically, which means we take the time to understand our customers business environment and objectives before delivering actionable ideas to improve our customers IT infrastructure and user experience.
This job is for you if Youre a tech savvy technician with a background with computer systems, hardware, and software. You have excellent communication skills and a passion for technology. Youre interested in a meaningful job at a growing technology company where youll work with a variety of technology solutions and be appreciated for doing your job well.
You want to join a culture that embraces dynamic individuals with a focus on innovation. A day in the life Initial point of contact for customers that require technical assistance via phone, email, and instant message Assist end users with diagnosing and troubleshooting issues remotely Accurately document service requests and route to the appropriate support team Work with a variety of clients with a wide range of technology platforms and solutions Interface with vendors for escalations and warranty repairs such as telecom providers and OEMs Recommend process improvements to increase customer satisfaction
