Help Desk Specialists

Interviewing NOW for System Administrators/ Operations Service Delivery -Tier I Help Desk
TS/SCI with POLYGRAPH clearance necessary!
DAY HOURS: Monday through Friday, 10 am-6 pm OR
                                                                      2pm-10pm OR 3pm-11pm
              

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
   
**A+/Net+, or higher cert required. Or start without cert and given 6 months to obtain!!! Flash Reimburses for passing cert.  
                                                                                                                                                         
High School Diploma or GED plus up to 5 years of experience required. OR equivalent combo. (BS and no exp)                                                                                         
 
 Apply to dmagruder@flashtg.com or through our website at
https://flashtg.com/flash-technology-careers/ or www.flashtg.com.
Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!