Heavy Porter - Housekeeping

Overview

Under the direction of the Manager and Shift Manager, the incumbent maintains clean and attractive guest hallways and back of the house employee areas.

Responsibilities

• Services assigned areas using provided chemicals and equipment according to the procedures and standards of Hard Rock Standards.
• Deep cleans, disinfect, and maintains front and back of house spaces.
• Deep clean and shampoo all guest rooms.
• In observation of safety requirements, services assigned areas using provided chemicals and equipment according to established procedures.
• Performs other duties associated with public area housekeeping as assigned.
• Operate and keep clean equipment which is used for sweeping, shampoo carpets, scrubbing/remove and recoat floor finish in VCT floors. 
• Ensures all equipment is stored operated and stored properly. 
• Notify any maintenance problems with equipment, property or guest needs to Supervisor. 
• Follow internal procedures for signing in and out equipment, radios, HotSOS device and master keys.
• Provide excellent customer service for our internal and external guests.
• Take responsibility for the cleanliness of assigned area.
• Recognize and respond to spills or other calls which require immediate attention.
• Use wet floor signs to ensure guest and employee safety around wet areas, spills or other cleaning.
• Must be able to push/pull 100 lbs. frequently.
• Performs other duties as assigned.

Qualifications

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

WORK ENVIRONMENT:

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise and constant exposure to general public.

 

Employment Type: OTHER