Job Description
Job Description
Title: HealthRules Payor Business Consultant
Duration: 9+ months
Description: As part of the Professional Services team, the HRP Business Consultant is a client-facing role which guides our customers through their implementation of the software. Responsibilities include requirements gathering, definition, and configuration of the system workflows for HRP customers as necessary. The Business Consulting team drives projects through billable business consulting and advises our customers on optimization of the HRP instance including areas of design, quality assurance and testing, documentation of artifacts and occasionally assists with training.
What You Will Do:
Serve as a product expert for the customer during their implementation and during SOW projects
Responsible for proactively conducting interviews with all stakeholders to elicit detailed functional and system requirements managing the requirements throughout the course of the project
Assess the current state of the customer's environment
Identify and track product gaps
Create action item list and issue list
Complete business specification stories including acceptance criteria
Design and build configurations
Assist in the preparation and delivery of training materials
Work closely to support project members and various project teams
Work closely with stakeholders (i.e. business unit personnel, business experts, other technical staff, vendors, and contractors) to understand and document business and system requirements
Responsible for post implementation support as needed including troubleshooting
Responsible for ensuring unique customer needs are properly translated into business terms and communicated across all applicable domains
Perform all job functions consistent with company policies and procedures, including those which govern handling PHI and PII
You Will Be Successful If:
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Strong business acumen and ability to guide conversations and advise on best practices
What You Will Bring:
4-year bachelor's degree preferred, can be substituted by 10+ years of relevant experience
5+ years of healthcare experience
3-5 years of consulting experience in a client facing environment
Previous experience with health plan claims and benefits administration software
Potential travel to NYC
About Impresiv Health:
Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.
Our approach is and has always been simple. First, think and act like the customers who need us, and most importantly, deliver what larger organizations cannot do – provide tangible results that add immediate value, at a rate that cannot be beaten. Your success matters, and we know it.
That's Impresiv!