Renovo Solutions is a nationwide Healthcare Technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing and maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.
- Treat each other with care, kindness and respect.
- Respect our associates’ responsibility of putting family first.
- Uphold the highest standards of excellence in all we do.
- Share our success with our associates, clients, partners and community.
- Treasure our people and promote from within
- Responsible for day-to-day operation of the Biomedical Engineering department and resident staff technicians and specialists
- Creates and assigns monthly scheduled maintenance workload, tracks work throughout the month, and provides accurate monthly reporting to facility leadership
- Approves resident staff expenses, PTO requests and timecards
- Monitors service repair activities completed by resident staff technicians, field service technicians, and vendor/manufacturer technicians while onsite
- Mandates complete and accurate medical equipment inventory of ALL biomedical devices; ensures that all service documentation is completed in a concise, standardized fashion
- Ensures that all RENOVO and facility performance indicators are met
- Ensures that all purchase orders and requests for parts are completed without undue delay
- Prioritizes balance of service repair and scheduled maintenance workload
- Works with RENOVO Clinical Engineering staff to perform annual program quality audits; follows up on findings to ensure survey readiness
- Meets with hospital department leadership frequently to discuss needs and opportunities of each department
- Develops relationship with Hospital senior leadership and C-Suite personnel
- Communicates with key hospital leadership through participation on various committees
- Assists in planning, evaluation, acquisition, service and disposal of biomedical equipment
- Assists in education of proper usage and in-servicing of biomedical equipment to end users
- Participates in projects regarding biomedical equipment and network integration of medical devices
- Evaluates and reviews service contract information to make sure that the needs and goals of the healthcare organization are met
- Monitors and tracks medical device recalls and safety alerts; follows up to make sure that appropriate action is taken
- Addresses customer and employee issues in a timely manner, escalates to the RENOVO Regional Director of Operations as necessary
- Provides resources to participate in the investigation of medical device related incidents
- Maintains all facility assigned test equipment to the original manufacturers requirements; responsible for annual calibration of assigned equipment including acquiring and filing the appropriate documentation
- Works with the District Manager to drive the Integrated Systems Management program including scheduling and attending meetings with Hospital IT personnel
- Reviews policies and procedures annually; provides feedback and updates to the plans as needed
- Completes on-boarding and RENOVO orientation for new employees
- Responsible for making sure that the Hospital HR department requirements are met for each resident employee; appropriate documentation filed for reference as needed
- Drives training and education of biomedical internship technicians and apprentices
- Motivates and leads the team by setting annual goals for each technician and the department, monitors and tracks throughout the year, provides feedback for improvement
- Performs other duties as assigned**
- Possesses a working of electromechanical devices and principles, as well as a high-level understanding of general patient care equipment and can demonstrate the usage of supported devices
- Has extensive understanding of life-support and diagnostic support devices and their usage within the healthcare setting
- Basic knowledge of regulatory accrediting agencies and survey processes
- Understanding of a basic Medical Equipment Management Program and the required policies and procedures within
- Familiarity with Hospital HIPAA policies and procedures
- Accountability – takes ownership of assigned work and responsibilities, follows through and closes the loop
- Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information; makes sure that the needs of the customer are met
- Financial Acumen – Considers financial impact of all decisions as they pertain to both RENOVO and the healthcare organization
- Integrity – Can admit mistakes, is direct and truthful
- Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting – Prioritizes assigned schedules and workload
- Knowledge - Advanced understanding of general and life-support patient care devices and certain diagnostic equipment and how they are used within the facility
- Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues, drives employee success through the RENOVO Performance Management program
- Supervision – Manages the staff and day-to-day workload of the department
- Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
- Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
- Culture – promotes the RENOVO culture and the culture of the healthcare facility
- Mechanically inclined – technical skills and abilities to figure out how things work
- Self-motivated - can work on their own or under limited direction to complete assigned work
- Open-minded – Willing to listen to opinions and criticism, can switch directions quickly
- Agility – Can perform tasks in a safe, timely manner
- Improvement – willing to learn and grow, wants to update job skills for career growth
- Confidence – Self-reliant decision maker that doesn’t second guess decisions
- Multi-tasker – Is organized and efficient, handles multiple projects or tasks simultaneously
- Professional: Looks, speaks, and acts in a professional manner
- Results Driven: Is focused on results and outcomes, is goal oriented
- Forward Thinking: Focused on the bigger picture; never satisfied with the status quo
- Humility – Has a sense of humor, is humble, and can handle stressful situations, not afraid to request help
- H.S. Diploma or equivalent required
- Associates Degree or DOD equivalent training required
- Bachelor’s Degree, or other higher level of education pertaining to this job description preferred
- CBET, CHTM, or similar preferred
- Housekeeping – Maintain a clean, orderly appearance of all work areas.
- Personal appearance – Must observe company dress code always and must have good personal hygiene.
- Maintain all RENOVO owned equipment including tools, test equipment, computers, and others as specified in proper working condition and ensure annual calibration where appropriate.
- Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.