Healthcare Regional Business Office Manager

Healthcare Regional Business Office Manager

Location: Texas (5 facilities) This position requires traveling.

Job Type: Full-time

Job Summary:

The Regional Business Office Manager is responsible for overseeing and managing the financial and administrative operations of multiple nursing home facilities within a designated region. This position plays a crucial role in ensuring the efficient and compliant functioning of the Business Office, with a primary focus on financial management, billing, accounts receivable, and regulatory compliance.

Responsibilities:

Financial Management:

- Develop, implement, and monitor financial policies and procedures.

- Coordinate budgeting and financial forecasting for the region.

- Provide financial analysis and reports to senior management.

Billing and Accounts Receivable:

- Oversee the billing process, ensuring accuracy and timeliness.

- Manage accounts receivable, collections, and reconciliation.

- Address billing inquiries and resolve discrepancies.

Regulatory Compliance:

- Stay informed about federal, state, and local regulations related to healthcare and nursing home operations.

- Ensure compliance with billing and coding standards.

- Collaborate with internal and external auditors to facilitate audits.

Staff Supervision and Training:

- Recruit, train, and supervise Business Office staff within the region.

- Conduct regular performance evaluations and provide feedback.

- Foster a positive and collaborative work environment.

Communication and Collaboration:

- Collaborate with facility administrators, department heads, and corporate leadership.

- Communicate financial information and trends to relevant stakeholders.

- Participate in regional and corporate meetings as necessary.

Technology and Systems Management:

- Oversee the implementation and maintenance of financial software and systems.

- Ensure staff proficiency in relevant technologies.

- Identify opportunities for process improvement and automation.

Customer Service:

- Address concerns and inquiries from residents, families, and staff related to billing and financial matters.

- Strive for a high level of customer satisfaction.

Qualifications:

- Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field.

- Previous experience in a similar role within the healthcare industry, preferably in a nursing home or long-term care setting.

- Strong understanding of healthcare billing, reimbursement, and regulatory requirements.

- Excellent leadership and interpersonal skills.

- Proficiency in financial software and Microsoft Office Suite.

- Knowledge of relevant laws and regulations governing healthcare finance.