Security Operations Center (Soc) Manager

OPPORTUNITY

We are seeking a passionate and experienced Security Operations Center (SOC) Manager to lead our dedicated team of security professionals. The SOC Manager will play a critical role in overseeing all aspects of our Security Operations, ensuring efficiency, effectiveness, and continuous improvement in the face of evolving cyber threats.

RESPONSIBILITIES (Additional duties may be assigned as required.)

As a SOC Manager, you will be responsible for:

• Incident Leadership - Lead major cyber event responses, acting as the SOC incident commander and orchestrating effective incident handling procedures.
• Collaboration and Process Enhancement - Foster collaboration with external incident response functions and internal security leadership to drive process enhancements and security best practices within the SOC.
• Operational Excellence - Enhance Security Operations by continually improving processes, metrics, and automation to ensure the efficiency and effectiveness of all core services.
• Procedural Consistency - Develop, maintain, and approve standard procedures and work instructions, promoting consistency and adherence within the SOC team.
• Mentorship and Professional Development - Mentor and enable analysts and engineers, establishing professional development programs to enhance the skills and expertise of SOC personnel.
• Communication and Reporting - Provide timely and comprehensive updates to management regarding security event handling, trends, analysis, incident resolutions, and key takeaways.
• Threat Monitoring and Analysis - Monitor, analyze, and proactively hunt for security threats using various intelligence sources, ensuring a swift and informed response to potential intrusions.
• Customer Engagement and Issue Resolution - Act as a bridge between the SOC team and the customer's technical management, maintaining open communication and assisting in issue resolution.
• Compliance and Standards - Drive compliance with security laws and regulations by analyzing data from diverse security devices and developing operational standards and playbooks.
• Shift Operations Management - Efficiently manage SOC shift operations, ensuring seamless handovers, setting goals, providing feedback, and optimizing team performance for both inbound and outbound triage.

QUALIFICATIONS

• Experience in coaching team members at all levels (analyst, team lead, manager).
• Excellent written and verbal communication skills, including presenting to executives and leadership teams.
• Strong technical skills, including networking, operating systems, and threat actor techniques.
• Current knowledge of vulnerabilities, attacks, countermeasures, and security-related developments.
• Familiarity with industry-adopted frameworks and methodologies (MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, etc.).
• Ability to identify opportunities in current processes and implement necessary changes.
• Leadership experience in a technology focused and driven SecOps team, managing team coverage and growth.
• Passion for Cybersecurity, continuously learning new attack vectors, threats, and security framework expertise.
• 5+ years of experience managing SOC functions.
• Team player, always looking out for peers, leaders, and other stakeholders within the organization.