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Form of work
SalaryAbout Luna
Physical therapy is powerful—for developing strength, managing emerging conditions, or recovering from surgery. But it’s challenging for physical therapy to make a significant clinical impact because therapists and patients are worn out. Through technology and innovation, Luna makes it easier to give and receive care. Driving faster recoveries for lasting health in an industry long overdue for change, Luna is reimagining the physical therapy experience for all.
Great opportunity to join Luna's Compliance team that oversees federal and state regulatory requirements. This opening provides support to all cross functional teams in researching compliance requirements for billing and other operational and clinical teams. You will be helping to support the Compliance process such as referral requirements, plan of care requirements, specific payer requirements, workers compensation approval requirements, state direct access laws management, and more. This role will directly impact the ability for our clinicians to do their jobs efficiently and effectively!
Detailed Functions/Key Differentiators:
Independently handles specific outreach workflows to physicians offices
Ensure SLA physician office outreach for POC and referral requirements
Develop independence in defined communications for Medicare, Direct Access, Payer specific outreach scripts
Provide satisfactory written communication to maintain communication logs
Consistently generates reports for daily workflows and maintains data cleanliness
Care plan MD/Missing MD workflows
Missing MD outreach
Builds new physician profiles
Supports OIG vendors
Reports on Care plan/MD data
Training of Physician success associate I
Dashboard setup and process tracking
Job Qualifications:
Typically requires a minimum of 1 - 2 years of related experience.
Organization skills.
Critical thinking skills.
Good written communication.
Education:
Requires high school diploma or equivalent
Luna Values
Care Exceptionally
We value safety and trust even when mistakes occur. We prioritize open and purposeful communication, addressing concerns early and often. We apply creative and innovative efforts aimed at enabling the success of our patients, therapists, physicians, partners, and team members.
Incredibly Relentless
We prioritize persistence even over immediate success. We understand that continuous effort often leads to greater long-term achievements. We empower each other to make decisions, and approach our goals deliberately and holistically.
Be Impactful
We prioritize fewer high-impact goals over lots of low-impact goals. We are decisive, yet keep an open-mind. We assume positive intent, and hold one another accountable. We know that the details matter, and take ownership in solutions that prioritize the patient and therapist experience.
Become 1% Better, Every Day
We value continual growth over the professional "comfort zone." We have a culture of curiosity and an obsession for constant improvement. We believe there's always a better way to do things. We celebrate our successes and learn from our failures.
