Healthcare Analyst

Company Overview and Culture
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.
EXL Health is seeking a Healthcare Analyst
Overview:

• Evolving the existing analytic services (both standard and non-standard), in order to meet quality and service objectives, while ensuring that all client deliverables are completed on-time and meet expectations.
• Continually ensuring that both internal and external reporting is within the prescribed levels of quality; more specifically, results are accurate, thoroughly tested, utilized by core technology, and delivered through the means defined by EXL Health.
• Serving as a steward for client-facing analytic and reporting needs, including: project and/or program objectives and specifications, process manager (both implementation and on-going), main contact for issue resolution and on-going communications.

Responsibilities:

• Develop, evolve, deploy, and manage analytic and reporting services and processes, ensuring, at all times, that deliverables meet the requirements of Customers and EXL Health’s business goals and objectives
• Coordinate and prioritize analytic projects including client communication, planning, and identifying operational process flow; ability to plan, manage and execute projects within targeted timelines
• Performs advanced data analytics including Monitoring performance, Query development, opportunity assessments, Query conversion, trend identification using any programming language (SQL, Python, HiveQL etc.)
• Knowledge on Big Data technology and programming tools – Hadoop, Hive, Python.
• Delivers results with analytic insights, interpretations, and recommendations; presents in a professional manner with a high customer service focus
• Reviews analytic deliverables; identifies and resolves data issues and provides recommendations for investigations
• Implements improvements to services and provides clear program recommendations to other departments (internal and external)
• Design, develop-evolve, and implement processes and procedures to ensure compliance with governance policies
• Propose new and state-of-the-art technologies and processes that will improve efficiency and enhance the reporting platform

Required Qualifications:

• 4-year degree or Masters equivalent experience in mathematics, economics, or statistics
• 2-4 years of experience in writing SQL, Python or Hive codes. Query development using these technologies
• Knowledge of database and automated reporting structures, and other analytical tools and platforms are a plus
• Strong interpersonal skills, including excellent written and communication skills are needed.

Preferred Qualifications:

• A minimum of a Masters Degree in Statistics/Bio-Statistics, Actuarial Science, Epidemiology, Economics, Mathematics or other related field; advanced degree is preferred.

Knowledge and Skills:

• Experience working with customer representatives, employing the ability to communicate technical concepts to a non-technical audience, towards developing and deploying effective strategic direction
• Ability to plan and design analytic activities as well as analyze and solve complex problems
• Strong ability to communicate complex data analytics clearly in written and oral presentations
• Ability to optimize the analytic system; Understands and manages the interrelationships among the many components of the “system” to optimize results
• Strong SQL/Python skills with the ability to maintain efficiency and accuracy in SQL-driven reporting
• Disciplined with effective execution; demonstrates a disciplined approach, deployment, and follow-through to ensure achievement of results. Capable of working with a high degree of discretion, employing effective customer service and communication methods
• Proven ability to manage change; Manage, lead, and enable the process of change and its impact on people, process, and technology
• Style that fosters teamwork; Works collaboratively with others to achieve common goals and positive results
• Focused with a constancy of Purpose; Aligns culture, vision, and strategic direction to optimize future results for all stakeholders

What We Offer:

• EXL Health offers an exciting, fast-paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
• We provide guidance/coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

EEO/Minorities/Females/Vets/Disabilities
To view our total rewards offered click here — > https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).
EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Paid time off