Health Unit Coordinator - Crosstown Surgery Center

The Health Unit Coordinator is responsible for coordination of OR, Surgery Center schedule coordination and turn overs, patient flow, and data entry.

This is a full-time position working Monday through Friday from 8:00 am - 4:30 pm out of our Crosstown Surgery Center, Edina, MN location.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:

• Responsible for answering phones in Pre-Op and Operating Room (OR) control desk and directing calls.
• Consistent communication with front desk staff, Pre-Op/PACU nursing staff, OR nursing staff, and Anesthesia.
• Coordinating patient suites in conjunction with nursing staff and/or charge nurse.
• Responsible for communication with patient’s visitors, as needed.
• Responsible for requesting, printing and filing patients’ Pre-Op history & physical.
• Responsible for prepping charts with appropriate orders, consents and prescription forms.
• Work cohesively with Health Information Management Specialist in gathering chart information for returning patients.
• Prepare Physician preference cards prior to surgery.
• Coordinate the OR schedule and communicate with surgeon’s offices.
• Serve as central point of communication between OR staff, surgeons, and others.
• Communicate with Pre/Post staff when patients are entering the PACU.
• Communicate with external departments to review equipment on loan.
• Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience.
• Accountable for reporting occurrences through the center’s established reporting process related to employee and/or patient/visitor events.
• Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor).
• Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.
• Assists in managing controllable costs by the proper, non-wasteful use of Surgery Center resources.
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Completion of Health Unit Coordinator program, preferred.
• Medical terminology knowledge, preferred.
• Two years’ experience in related field.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the Surgery Center during business hours 
• Travel independently throughout the Surgery Center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service  - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Surgery center setting

Notes

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. 
• This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
• Due to mandatory CMS and CDC COVID-19 vaccination reporting for the ASCs, all ASC employees who are vaccinated for COVID-19 should send a copy/photo of their COVID vaccination card to HR@RevoHealth.com. ASC employees who are not vaccinated for COVID-19 do not need to take any action. If you have any questions, please reach out to HR@RevoHealth.com.