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- Educate, assess and guide a member through their health care choices by accessing evidenced based and approved tools and resources. Assist members in developing action plans to manage specific symptoms or conditions.
- Document interactions with members in the company’s coaching technology platform to capture member interactions and outcomes for member follow-up support, tracking and reporting.
- Assist in the achievement of department and client goals by adhering to the coaching productivity and quality standards. Engage in the quality monitoring and review process to enhance clinical skills and support continuous quality improvement.
- Maintain required credentials, per state requirements, for employment and additional certification required per business need. Complete continuing education to adhere to credential requirements and enhance clinical knowledge base to support personal and professional skills development.
- Attend and participate in team and/or department meetings. Participate in special projects as directed.
- Participate in required trainings as assigned and support security and compliance related activities and task throughout execution of all job duties
Certificates, Licenses, and/or Registrations
- Driver’s license for business travel, or other reason:
Active Registered Nursing (RN) license in good standing; with ability to obtain and maintain multi-state
nursing licenses (where applicable), as dictated by business needs.
- Required to reside and work in a state that is part of the Nurse Licensure Compact and hold multistate privileges.
Pertinent competencies, knowledge, abilities, and/or training
Strong communication skills with a demonstrated ability to educate individuals and drive behavioral change
Strong mastery of English language; effective verbal and written communication
Sound critical thinking and clinical judgment
Strong attention to detail
Ability to adapt quickly to changing priorities and processes
Strong computer and keyboarding skills. Experience with Windows based software, Microsoft Outlook, Office and Excel
Multilingual skills desirable, based on business needs
Fair Chance Act
Fair Chance Act Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.
For more detailed information around city/state required notices, click here to access a list of disclosures.
New Jersey Law Against Discrimination (LAD)
The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status).