A note from your future team!
Tim Cooney - Customer Support Lead
Hi I'm Tim! I'm a Slack fanatic. When I'm not perusing or sharing the latest happenings in our remote office, you can find me spending time with my team. My reports are priority number 1 for me - sometimes to a fault! You can expect (and may even grow to love) the fun Slack emoji and light hearted banter. I never miss a moment to laugh but also know when it's time to go heads down and GSD! As a true team player I genuinely enjoy collaborating with a thought partner, productive discourse, and soaking in frontline feedback from my team. Outside of work, you can find me cooking simple yet delicious meals, spending time with family, jogging, hiking or taking long walks with my partner, and planning our next trip. Next stop, Hawaii!
Larissa Spearnak -Head of Customer Operations
This role will report to me & I am the hiring manager, so study up!
I love love love all things operations and problem solving! I have a strong passion for my people and am looking for someone who feels the same! Because I care so deeply for my people I am looking for an A+ player to join me in growing our Customer Support team
If I could problem solve all day I would BUT- I do save time for other hobbies like mountain biking, house plants, hiking, camping, and most importantly, fly fishing!! I work best with 1-2 collaborators and really enjoy creating deep connections with each of my teammates and reports. I am an 8 (challenger) on the enneagram and love to question things and find the weak points to make sure it's the best decision. I strongly value ship it over perfecting it. My top three personal values are growth, curiosity, and adventure- I try to live by these everyday! *This role will replace my current responsibilities as I transition into a new role at Rupa.
Learn a bit more about Rupa Health
Rupa makes lab testing simple. We turn an archaic 15 hour-a-week process into a delightful 15 min task for doctors, nurses, and even acupuncturists ordering lab testing for their patients.
Lab testing is the key to a more personalized and holistic approach to medicine, and Rupa is paving the way with critical infrastructure for this next generation of healthcare. Through Rupa, practitioners can order testing not available through the average hospital, such as DNA testing, microbiome testing, advanced fertility and hormone testing, and more.
This comprehensive and personalized approach to healthcare is the missing piece for the millions of people suffering from complex, chronic health conditions. Rather than band-aid solutions, our providers strive to understand, diagnose, and treat the root cause of people's health issues. At Rupa, we are building the infrastructure to make this root-cause approach the standard of care for every person on the planet.
Culture is super important to us - we're a close-knit team of friends who are looking for a smart, energetic, hardworking and driven person to join us!
We're committed to a diverse and inclusive workplace. Rupa Health is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Please note that Rupa Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@rupahealth.com and we'll confirm if you're engaging with one of our Rupa teammates!