Head Of Behavioral Health Solutions

Company Description

Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in-person, virtual and automated care.

Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher quality care.

Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living.

With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, which collectively represent more than 90 million covered lives, and many of the nation’s largest health systems, representing over 2,000 hospitals, have access to Amwell solutions.

For more information, please visit https://business.amwell.com/

Brief Overview:

The Head of Behavioral Health Solutions will lead the comprehensive BH business unit including US Payer & Provider along with International BH offerings. The successful incumbent will be responsible for developing and executing Amwell’s Behavioral Health go-to-market strategy and driving revenue growth, including overseeing the relevant P&L for all BH programs and services. This role will be critical to leading cross-functional efforts to bring new BH Solutions and enhancements to market directly translating to increased growth revenue within the BH space. The ideal candidate will have extensive experience in the healthcare industry, particularly in Behavioral Health and US & Global Payer & Provider Markets along with possessing and a deep understanding of digital health technologies & services.

Core Responsibilities:

• Monitor and analyze US & International Payer & Provider BH trends, competitor activity, and regulatory changes to identify new business opportunities that can drive company growth
• Lead strategic development and execution of the BH unit’s end-to-end ‘Go to Market’ (GTM) Solutions Plan / Roadmap in order to achieve revenue and growth targets
• Develop market segmentation solution strategy to drive expansion and growth in US Payer and Provider markets as well as with the National Health System in the UK and IRE
• Understand market dynamics and opportunities for competitive positioning and differentiation
• Responsible for P & L of Amwell’s Behavioral Health unit
• Establish and track BH Solution performance metrics and KPIs
• Lead solution packaging, pricing, and sales guidelines
• Develop strong proof points and ROI models for Amwell BH solutions
• Establish and manage relationships with US & International Provider & Payer organizations to identify and secure new BH sales opportunities in addition to greater adoption of our digital Behavioral Health Solutions
• Lead cross-functional stakeholders in coordination of product launches and lifecycle management through post-product launch performance and revenue & margin results
• Influence software, hardware and service team roadmaps to drive outcomes for the BH solution
• Own and Maintain BH Solution documentation and availability through the GTM process
• Serve as BH champion/expert internally and externally for the business including presentations at conferences, client forums, and webinars.
• Partner with Product Marketing and Sales Enablement to develop external sales assets, demand generation plans, and internal training for sales and accounts management teams
• Qualifications:
• Bachelor's degree in healthcare administration, business administration, or related field; MBA preferred
• 15+ years of experience in the healthcare industry, with at least five years in Behavioral Health
• Proven track record of driving revenue growth and building successful relationships within payer and provider markets
• Strong understanding of the healthcare industry, particularly in the Behavioral Health space and digital health technologies
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels internally and externally
• Proven history of building and inspiring high-performing teams with a track record of achieving results
• Strategic thinker with the ability to identify strategic opportunities and drive execution
• Some experience/familiarity with the UK and IRE National Health Systems
• Prior experience leading a P&L

Additional information

Your Team:

Amwell Behavioral Health (ABH) spans from business strategy to solution roadmap execution and delivery in the US Payer and Provider and UK and IRE international markets. The ABH vision is to make evidence-based hybrid mental & behavioral care accessible for all. We envision a future where there is no such thing as healthcare without accessible Behavioral Healthcare (BH). We are fanatical about ensuring that Amwell is seen as a leader in the industry for BH delivery, outcomes, and results.

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

The typical base salary range for this position is $216,320 - $297,440. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation.

Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

Additional Benefits

• Flexible Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Birthing parents at Amwell enjoy up to 18 weeks of paid maternity leave
• Non-birthing parents enjoy 10 weeks of paid leave
• US employees experiencing reproductive loss are eligible for up to 7 days of paid leave
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance