Address
Form of workThe Hardware Maintenance Technician is a highly technical professional who manages and maintains the physical hardware that comprises the local portion of the Air Force JWICS infrastructure at JBSA-Lackland.
Responsibilities:
- Maintain local workstations, servers, printers, and SANs components to include preventive maintenance.
- Coordinate and document (in ITSM) maintenance actions of all hardware components consisting of virtualization host servers, Windows-based Operating Systems, Intel-based workstations, printers, network switches, routers, storage devices (SAN/NAS/DAS), peripherals, and other network computer components.
- Support the government's equipment custodian in managing hardware on the local Hardware Maintenance account.
- Adhere to locally established change management procedures to ensure an orderly process for system configuration changes.
- Maintain and provide recommendations of system components, consumables and infrastructure spares necessary for sustainment of local infrastructure.
- Provide "on the job" Hardware Maintenance monthly knowledge transfer on how to perform functions to Government personnel.
Requirements:
- High school diploma with 3-6 years' experience (accredited degree may count toward experience)
- Security Clearance: Top Secret with SCI
- Verified DOD TS/SCI eligibility on day one
- Current A+ Certification
- Strong written, and interpersonal skills
- Strong organizational skills and ability to manage detail-oriented tasks
Preferred:
- At least three (3) years of government contracting or equivalent experience
- Ability to write technical documentation and create management reports and metrics
- Military and/or government experience a plus
- Experience with ServiceNow a plus
- ITIL certification a plus
- Network + a bonus
