Guest Services/Bdc Representative

Responsibilities:

- handle incoming phone calls

- follow up with internet and phone leads

- greet customers entering the dealership as well as on the lot

- respond to customer’s complaints and route calls to appropriate person

- ask customer focus questions and begin the sales process as needed

- set sales appointments

- other related duties as assigned

-weekend availability required (Saturday)

Qualifications:

- positive attitude, team player, coachable

- friendly

- personable

- ability to use critical thinking

- ability to problem solve

- some automotive experience preferred; will train the right person