Job Summary: Responsible for processing Season Passes, admitting Guest to the park, selling a wide variety of items and Guest services.
Specific Duties and Responsibilities:
- Sells items, processes season passes, and admits Guest as outlined in the Standard Operating Procedures.
- Works within all areas of Guest Relations to ensure a smooth Guest arrival process.
- Ensures quick transaction, season pass processing, and Guest arrival experience.
- Often acts as an Ambassador, assisting and directing Guest as necessary.
- Offers direct assistance to Guest with lost items, lost children, comments, and concerns.
- Ensures quick purchasing process for guest.
- While cashiering, responsible for the cash bag throughout your entire shift.
- Provides Guest as needed with questions and concerns.
- Other duties as assigned.
Qualifications:
- Candidates must be at least 16-years-old.
- Must possess oral and written communication skills, and have the ability to communicate with Guests and fellow Team Members effectively.
- Required to read and understand operation manuals.
- Guest service skills required due to the high level of Guest contact.
- Will be exposed to cleaning supplies, chemicals, bodily fluids, water, dirt and dust.
- Required to work in various weather conditions.
- Available to work overtime if over 18 years of age.
- Available to work flexible hours including weekends and holidays.
- Attention to detail.
- All job offers contingent on passing a criminal, drug, alcohol, and social security background check.
Physical Demands: The physical demands described here are representative of those that must be bet by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to walk or stand for eight to ten hours a shift.
- Able to withstand all weather conditions that the park operates under
- Requires kneeling and bending.
- Requires reaching above shoulder, pushing and pulling.
- Requires lifts and carries up to 30 pounds.