Copperwood Communities, headquartered in Gilbert, AZ, is a successful family-owned investor and operator of affordable housing and resort properties in Arizona and Nevada. We have an opening for a qualified part-time guest services agent to work at our property Casa Grande RV Resort located at 195 W Rodeo Rd, Casa Grande, AZ 85122.
Requirements:
- Lodging hospitality experience required (hotel, RV park, manufactured home park).
- Hospitality experience involves a passion for service to the business of making guests, tenants or customers feel welcome.
- Ability to handle the guest experience from booking to checkout, fostering positive guest feedback.
- Must have a minimum of 3 years’ customer service experience – online, phone, email, and in person. Excellent customer service skills and phone manner. Friendly, outgoing, consistent, good follow through.
- Customer service software applications experience. Ability to enter data accurately and check your work.
- Microsoft Productivity Software experience – Word, Excel, Outlook.
- Experience in maintaining customer records and confidentiality.
- Some bookkeeping experience preferred.
- Opportunity to grow and take on additional responsibilities.
- High School graduate or equivalent required, some college coursework preferred and desire to continue learning.
- Attributes - Reliable, honest, hard-working, basic math skills, good writing skills, attention to detail, ability to focus on work, proactive problem solver. Positive attitude, strong work ethic.
- Experience in a small office setting preferred.
- Experience in handling guest bookings and administering park rules and regulations.
- Team oriented and committed to continued success of the company.
- Valid Driver License and reliable transportation.
- Non-smoking environment.
- Ability to lift boxes and equipment up to 35 lbs.
- Proficiency in written and spoken English.
Part-time
Compensation To Be Determined Based on Experience.
Schedule: To Be Determined.
Thank you for your interest in working at Copperwood Communities, an equal opportunity employer. We appreciate your application.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Paid time off
Schedule:
- Day shift
Ability to Relocate:
- Casa Grande, AZ 85122: Relocate before starting work (Required)
Work Location: In person