Guest Services Agent

Air Culinaire Worldwide, Tampa Florida location is looking for strong and talented individuals with experience in customer service industry to join our team in Tampa. Candidates must work well in a high paced, ever changing environment. See more about us here: Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide

Air Culinaire Worldwide prides on delivering best in service as we fulfill catering requests for private jets. If you share a passion for service and have a keen attention to detail, we have a place for you!
Utilize your food service experience while you learn and develop skills that translate outside of the restaurant industry

We offer full benefits:

• Benefits Package:
  • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs. Full Time employees are eligible for healthcare and supplemental benefits on the first of the month, following 30 days of employment.
  • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions. Plan entry is the first day of the month following 30 days of employment
  • Three (3) medical plans to choose from, with an excellent employer contribution.
  • Available Dental and Vision insurance
  • Company paid basic life insurance, with the option to elect additional voluntary term life
  • Company paid short-term and long-term disability insurance
  • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance
  • Health Savings Account and Flexible Spending Account available (for eligible plans)
  • Generous PTO Program for full time employees
  • Employee Assistance Program (EAP)
  • See our benefits guide here: Benefits Guide 2024

Job Duties and Requirements

• The Guest Services Agent is responsible to significantly impress our clients, vendors and
  employees by effectively processing all client requests.
• Further responsibilities include building
  loyalty within our client base and supporting the operation as needed in the
  course of business.
• Under the direction of the Director and Assistant Director of Guest Services, the Guest Services Agent will be
  responsible to adhere to Air Culinaire Standard Operating Procedure (SOP) to
  meet both the demands of our clientele, as well as, performance expectations of Air Culinaire.
• The Guest Services Agent will work with Operations, Finance and Marketing & Sales to
  consistently deliver an incredible experience to our clients within the Air Culinaire Worldwide's system.
• Must exhibit a positive attitude and be team-oriented
• Must possess and utilize strong organizational skills and attention to detail
• Must be available and willing to work a PM shift with start times of 2:00 PM and later
• Must be available and willing to work weekends and holidays
• We require all applicants to submit information in order to process the following pre-employment tests and U.S. employment authorization:
  • Criminal Background Check
  • Pre-employment Drug Test
  • E-Verify

Please note that qualified candidates are required to work the Night Shift, holidays and weekends