Address
Form of work
SalaryAre you energetic, love a fun work environment, and integrity-driven? Then this job is for you!
Join our diverse team at Hampton Inn Green Bay. We are seeking part-time or full-time Front Desk Representative. We offer competitive pay and an excellent team member program by Hilton. Stay at any Hilton property worldwide using discounted rates for both you and your family!
One of our most important values is team culture. Whether it is a simple morning chat or a team luncheon, we love connecting with one another, celebrating wins, and building a great work environment together.
Sound like a fit? We can't wait to meet you!
Wage, Benefits, and Schedule
- Competitive pay, will compensate for relevant work experience
- Hilton Team Member hotel stay benefits, worldwide
- Positive work atmosphere dedicated to excellence
- Flexible scheduling
- On the job training
- Weekend availability and second shift hours are required
Essential Duties and Responsibilities
- Provides exceptional Guest Service and ensures all guest inquires and concerns are addressed promptly
- Registers and processes guests upon arrival and departure
- Demonstrates telephone courtesy and professionalism
- Attentively listens to guests and anticipates any additional needs or concerns
- Maintains clean and professional appearance of public areas and hotel office
- Uses appropriate selling techniques to maximize revenue and occupancy
- Ensures all guest accounts are complete and accurate
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Complies with the hotel's standard operating procedures and policies
- Assists in monitoring and upholding procedures for safety of guests and hotel team members
- Processes departmental reports
- Assists team members and other departments as needed to contribute to operational efficiency
- Delivers amenities and general assistance to guests as requested
- Performs additional responsibilities as assigned by leadership
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Job Type: Part-time
Pay: $14.75 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
