Guest Service Associate

Springboard to Success: Join our team for a dynamic career

TheGuest Services Associate is responsible for facilitating the functioning of the nursing units by completing such tasks as, but not limited to, transcribing physician orders, thinning and filing medical records, ordering and monitoring unit supplies/equipment, greeting/directing visitors by phone or in person, and completing computer data entry.

Shift: Monday - Friday, Alternating weekends. 30 hrs/week.

Benefits for full-time team members:

• Daily Pay
• Health / Dental / Vision Insurance
• 403b
• 24/7 Chaplain Counseling
• WellBeing Programs / Vacation /PTO
• 365 Program for new team member development

Responsibilities:

• Customer Service
• Attends and participates in in-service educational classes and on-the-job training programs as directed.
• Maintains active resident’s charts.
• Complete daily computer data entry update of necessary medical forms.
• Guest Relations
• Orders, monitors and maintains adequate level of supplies and equipment for assigned units.

365 Program:

Lutheran Life Communities has a unique program called “365” which focuses on the integration of new team members to develop them into their roles and communities.

Grace in Action Culture Program:

Grace in Action defines the high standards, collaborative behaviors and positive attitude necessary to deliver exceptional service across all generations. Team members will be empowered to serve and be recognized for their exceptional service, drive and motivation! Before the end of the year, every team member will experience a full Grace in Action Orientation leading us to a stronger and more successful tomorrow.

• High school diploma or general education degree (GED); or at least twelve months of secretarial experience and/or training; or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

EEOC Statement:
We are an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind, We are committed to the principle of equal employment opportunity for all without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.