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SalaryAbout Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
Guest Experience cast members provide guests with efficient and courteous service. Assisting guests with lanes, games, and attraction experiences.
Responsibilities include but are not limited to:
- Greet all guests as they enter the venue
- Knowledgeable and able to assist guests with lanes, games, and attraction experiences.
- Communicates and monitors equipment issues while upholding cleanliness standards of games and equipment
- Stock and maintain merchandise
- Completed safety training required for assisting guests with attraction experiences
- Able to clearly communicate safety risks to guests pertaining attraction experiences to maintain a low-risk environment
- Knowledgeable of upcoming events and promotions
- Maintain cleanliness of all common areas, including but not limited to, lobby, restrooms, countertops, hallways, trash receptacles, game room, bowling lanes, self-service stations
- Complete all opening, closing and side-work duties
- Performs other related duties as necessary or assigned
- Communicates effectively with management and co-workers
- Follow Elevate Entertainment Group unform standards
- Upholds Elevate Hospitality Entertainment Group standards
- Uphold all Elevate Entertainment Group standards
Skills + Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education + Experience + Requirements:
- Availability to work during holidays, nights, and weekends with increased hours during peak times
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
