Group Rooms & Golf Coordinator (Full Time)

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Group Rooms & Golf Coordinator is responsible for coordinating rooms and golf reservations for groups booked by the Sales department.

Essential Duties & Responsibilities:

• Coordinate and input all Group Rooms for each sales group attendee.
• Create and maintain current and future bookings and contracts for rooms, catering functions, transportation, dining and golf in Delphi for Lone Cypress, and Pebble Beach Special Events.
• Update and maintain current Sponsor database year to year.
• Maintain Delphi Event Inventory for Special Events throughout the year.
• Communicate with meeting planner to coordinate rooming lists, reservation forms and golf.
• Satisfy client’s special room requests as completely as possible.
• Cross sell rooms from one property to the other.
• Maintain files on each assigned group holding all pertinent information.
• Prepare and send block obligation letter to meeting planner.
• Distribute copies of pertinent documents to Sales, Conference Services and Group Billing departments.
• Create master list of all attendees for every group.
• Coordinate confirmations and individual deposits for reservation forms.
• Provide daily count of number of assigned rooms from each group to the Associate Director of Sales Administration.
• Attend pre-conference meetings.
• Conduct site inspections for clients and potential clients.
• Work closely with Conference Services, Group Reservations and Group Billing as assigned to bookings.
• Assist Director of Sales Administration with various analysis reports as requested.

Absolutely Required Skills:

• Must be service oriented, a self-starter, accurate and able to work with attention to detail.
• Excellent telephone skills required.
• Ability to operate typical office equipment necessary.
• Must be personable and have excellent communication skills (written and verbal).
• Excellent grammar, punctuation and spelling skills.
• Polished and professional telephone skills.
• Project positive attitude and professional demeanor at all time.
• Must work well under pressure and be capable of prioritizing and completing multiple tasks.
• Performance and timely completion of routine tasks.
• Ability to regularly update supervisor regarding projects that are not routine, seeking approval when there are conflicts.
• Scheduling non-routine and routine tasks for completion.

Desired Skills:

• Must be able to enter data and knowledge of hotel reservations systems helpful.
• Minimum 1-year hotel or resort experience preferred.
• Event Planning experience and skills in development of operational timelines.
• Minimum two years college level education preferred but not required.

Why work for Pebble Beach Company:

• Competitive Pay: $21.00 - 24.00/hour.
• Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.