Job Description
Title: Group Leader
Department: Labs FSP
Location: Massachusetts
*This is a hybrid role that requires being onsite at client locations in Massachusetts multiple times a week. Travel to different client sites is required.
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Thermo Fisher's clinical research business is a leading global contract research organization and world leader in serving science. We are passionate, deliberate, and driven by our mission – to enable our customers to make the world healthier, safer, and cleaner.
Within our Analytical Services team, we have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits.
A Day in the Life:
As a Group Leader, you will provide management and direction to remote laboratory staff at client sites and provide administrative resources for employee activities and needs. You will spend a significant amount of time assisting in the recruitment, interviewing, and onboarding of new staff to select the best possible candidates and achieve a fast, seamless transition to efficiency.
The Group Leader will be responsible for ensuring staff responsiveness and overall client satisfaction. You will meet regularly with client contacts to monitor the technical performance of staff and their project timeliness, as well as build close customer relationships. Considerable flexibility will be required to meet client expectations and management needs with employees working in different U.S time zones. You will track Key Performance Indicators and metrics.
Keys to Success:
Education:
- Bachelor's degree in a scientific related field or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years) or equivalent and relevant combination of education, training, & experience.
Experience:
- 1+ year of direct management responsibility
- In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills, and Abilities:
- Ability to establish, develop and maintain positive business and customer relationships
- Demonstrated understanding of the bid process and can apply expertise of others to develop programs to meet unique client needs
- Be highly motivated and target driven with effective negotiating skills
- Understanding of proposal and project scope as it relates to pricing, resource management and the impact on business
- Ability to independently develop project proposals and plans
- Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs
- Proven leadership skills with an ability to train and mentor junior staff
- Ability to cultivate a collaborative work environment with a team
- Ability to travel to various site locations
- Understanding of basic financial terms and definitions as it applies to the business
- Project and time management skills
- Proven problem solving and troubleshooting abilities
- Effective written and oral communication skills as well as presentation skills
- Proven track record to cope with a dynamic work environment
Working Environment:
Thermo Fisher values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary and/or standing for typical working hours.
- Able to lift and move objects up to 25 pounds
- Able to work in non-traditional work environments.
- Able to use and learn standard office equipment and technology with proficiency.
- May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
- As a condition of employment with PPD, in this role, you must have received your Covid-19 vaccine and you must disclose proof of your vaccination status upon employment.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today!
http://jobs.thermofisher.com