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Form of workPay: $20.12/HR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de).
- Acts as a Welcome Ambassador for arriving passengers
- Greets and engages with passengers in and around the terminal area to offer assistance with directions, flight information and general inquiries
- Explains to passengers what services are available to them at the airport
- Provides assistance to Porter's Special Service Request passengers including transporting wheelchair passengers to and from their flights, escorting unaccompanied minors and guiding passengers with visual impairments
- Assists with baggage as required, including pushing baggage carts
- Monitors and enforces carry-on baggage size requirements in accordance with Porter's carry-on baggage control program
- Manages passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
- Provides assistance to passengers using Porter kiosks to check-in
- Assists with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
- Transfers and distributes wheel chairs between mainland and Airport Terminal
- Assists with re-stocking check-in and gate positions
- Provides ground transportation or curbside assistance
- Alerts maintenance employees about malfunctioning restrooms, elevators, or other equipment.
- Actively participates in Porter's Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands, complies and promotes the Company Safety Policy
- Other duties as assigned
- Must be 18 years of age or older.
- Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
- Customer Service Experience
- 1 yr of similar work experience
ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
